FAQs

Maison Havilah offers modern kaftans for men, designed to combine elegance, modern style, and cultural identity, with high-quality artisanal craftsmanship. Each piece is carefully made in limited editions.

Yes, some designs are sold exclusively as a two-piece set (top + trousers). This is always clearly stated in the product description.

For designs sold as sets, items are not sold separately. However, some styles are available as a top only—this will be clearly indicated.

A size guide is available on each product page. If you are unsure, please contact us for personalized assistance.

Yes, we ship to several countries. Shipping costs and delivery times vary depending on the destination.

• Canada: 2 to 5 business days

• International: 5 to 10 business days

A tracking number will be sent to you once your order has been shippe

At Maison Havilah, your satisfaction is our priority.

We accept returns or exchanges within 14 days of receiving your order, provided that:

• The garment has not been worn

• It is intact, unwashed, and in its original packaging

• It is not a customized or sale item

Return shipping costs are covered by Maison Havilah—you pay nothing.

Return procedure:

• Email us at contact@maisonhavilah.ca with your order number.
• We will send you a prepaid return label.
• Once the returned item is received, you will receive a full refund or an exchange.

Yes, we offer customization options on selected designs (color, length, fit). Please contact us to discuss your request.

• Credit/Debit Card (Visa, Mastercard)

• PayPal

• Apple Pay / Google Pay

Via the Contact page or by email at contact@maisonhavilah.ca

We respond within 24 to 48 hours.